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3141 Chestnut StTallahassee, FL 19104

850.320.8469

Support Types

At KMC IT Solutions, we offer flexible support designed to fit your needs, your goals, and your budget. Whether you prefer remote assistance, on-site service, or hands-on education and training so you can confidently manage your own systems, we’re here to help. Choose from three support models: Contract Support for small businesses seeking consistent, all-inclusive coverage—no surprise costs and access to professional help even after hours; Project-Based Services for defined goals with a one-price guarantee, no matter how long it takes to get the job done right; or Hourly Support, which lets you make the most of your time by addressing multiple issues efficiently with expert guidance. Whatever your IT challenge, KMC IT Solutions provides reliable, transparent support every step of the way.

Choose based on your needs

Contract Support

Our Contract Support option is ideal for small businesses that want predictable, ongoing IT care without worrying about fluctuating costs. You’ll receive consistent, comprehensive coverage for all your technology needs, including proactive monitoring, maintenance, and priority support. Clients benefit from peace of mind knowing they have professional services available even after hours, ensuring issues are resolved quickly before they impact operations. This option is perfect for organizations that value stability, planning, and long-term partnership.

Project Based Services

If you have a specific goal or one-time project—like setting up a new network, migrating data, or building a secure website—our Project-Based Services provide a clear, upfront cost. You’ll know the total investment from the start, with no hourly ticking clock or hidden fees. We focus on delivering results, not rushing through tasks, so you get quality solutions that meet your expectations no matter how long it takes. This model is ideal for clients who want to achieve defined outcomes with transparent pricing and professional execution.

Hourly Support

For clients who prefer flexibility, our Hourly Support option gives you direct access to an expert when and how you need it. Use your time to tackle multiple issues, get training, or receive personalized troubleshooting—all billed simply by the hour. It’s a great way to resolve technical problems efficiently while learning as you go. This option is perfect for individuals or small teams who need targeted assistance or want to stretch their budget while still getting high-quality IT support.

Give us a call! 850.320.8469